Managed IT Service
Let our IT experts proactively monitor and manage your network to eliminate frustrating computer problems and prevent business interruption at an affordable, fixed monthly fee.
Defend against loss of productivity, business downtime and unplanned, high one-time costs by allowing our IT experts to proactively monitor and provide preventive maintenance to detect and eliminate computer problems before they occur. White Glove provides affordable, high quality service by using a combination of remote IT management tools, end-user help desk support and local onsite experts.
Our managed IT services range from 24/7 server monitoring and management that includes patching, operating system management and preventive maintenance, to managed desktop which provides software and system implementation, proactive network management and unlimited help desk support.
Stop wasting valuable time and money struggling to keep to your PCs, servers, email and network services up and running. Discover how our powerful and flexible managed services deliver the reliability and performance you need to manage your computing environment for a predictable fixed monthly fee. Choose the managed service plan that best fits your needs and budget.
Our Flat Rate IT Consulting Plans (a.k.a. – all you can eat) are custom tailored for your business IT needs. In general, our plans look something like Advantage and Premier below.
24 x 7 Remote Monitoring & Network Alerts
|Unlimited Help Desk Support (8AM – 5PM, M-F)|
|After Hours Help Desk Support (5PM – 8AM, M-F)|
|Onsite Engineering Support||2 Hours / Month Included||Unlimited Service Calls|
|Scheduled Onsite Visit|
|Emergency Response Time||2 Hours or Less||1 Hour or Less – No After Hours Surcharge|
|Off-site Backup Storage||50GB Included||100GB Included|
|Website & DNS Hosting (1 domain)|
|Dedicated Account Support|
|Intelligent Patch Management|
|Network Asset Tracking|
|Adding and Removing Users|
|Online Custom Client Portal & Ticketing|
|Executive Summary Monthly Report/Check-up|
|AVG Internet Security Business Edition AntiVirus|
|Installation of Replacement- HW and SW *|
|Recovery of Server in case of Complete Disaster *|
|Computer Reload Per Year||2||As Needed|
*All hardware and software costs additional; unlimited on-site labor limited to currently supported devices.
**Additional devices added at a later date will affect the pricing at that point forward.